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Cocoon Home's brick-and-mortar store is now open in Escondido! Discover unique home decor, essential furniture, and timeless accents to elevate your living spaces. Visit us today!
Cocoon Home's brick-and-mortar store is now open in Escondido! Discover unique home decor, essential furniture, and timeless accents to elevate your living spaces. Visit us today!

Shipping policy

FULFILLMENT TIME

All orders are processed within 2 to 4 business days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped or is ready for pickup. 

Online exclusive items - if not on backorder, you can expect to receive your order within 4-8 weeks.

LOCAL WAREHOUSE PICKUP

Free order pickup is available at our warehouse in Gilbert, AZ with the exception of online-exclusive items. An email will be sent to you when your order is ready to be picked up. 

Our warehouse pickup hours are Mon. - Fri.: 9-5pm, Sat. + Sun.: CLOSED. Please drive to the front of the warehouse, look for the door that says 107 and THELIFESTYLEDCO, and make sure you ring the doorbell.


DOMESTIC SHIPPING

CLOTHING, SHOES, JEWELRY, + ACCESSORIES

All Clothing, Hats, Belts, + Bags - $8 FLAT FEE

All Shoes - $5 FLAT FEE

All Jewelry + Hair Accessories - Ships FREE

$400+ of Clothing - Ships FREE

HOME DECOR

Order total between $0-$50 - $8 SHIPPING

Order total between $50.01-$100 - $12 SHIPPING

Order total between $100.01-$150 - $15 SHIPPING

Order total between $150.01-$200 - $20 SHIPPING

Order total between $200.01-$250 - $25 SHIPPING

Order total between $250.01-$300 - $30 SHIPPING

Order total between $300.01-$399 - $35 SHIPPING

Order total $400 and above - Ships FREE


ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP

Lighting - SHIPS FREE

Rugs + Rug Pads - SHIPS FREE (CERTAIN ITEMS MAY BE SUBJECT TO FREIGHT SHIPPING)

Furniture + Art -
Order total between $0 - $1,499 - $99 SHIPPING
Order total between $1,500 - $2,499 - $149 SHIPPING
Order total between $2,500 - $4,999 - $199 SHIPPING
Order total $5,000+ - $299 SHIPPING

Optional White Glove Delivery - $149/Additional Fee Per Item

Furniture, rugs, lighting and large format art are not available for warehouse pickup. At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience!

At this time we can only ship online exclusives within the contiguous United States.


INTERNATIONAL SHIPPING

CLOTHING, SHOES, JEWELRY, ACCESSORIES, + HOME DECOR - CANADA

Order total between $0-$150 - $25 FLAT FEE

Order total $150 AND ABOVE - $50 FLAT FEE

ADDITIONAL FEES MAY APPLY


CLOTHING, SHOES, JEWELRY, ACCESSORIES, + HOME DECOR - REST OF THE WORLD

Orders weighing between 1lb-8lb - $75 SHIPPING

Orders weighing between 9lb-25lb. - $125 SHIPPING

ADDITIONAL FEES MAY APPLY


ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP

At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience.


HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 


REFUNDS, RETURNS, AND EXCHANGES

We will gladly offer you a replacement or refund on any eligible merchandise within 21 days of receiving the item. To read our full refund policy, please click here.