FULFILLMENT TIME
All orders are processed within 2 to 4 business days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped or is ready for pickup.
Online exclusive items - if not on backorder, you can expect to receive your order within 4-8 weeks.
LOCAL STORE PICKUP
Free order pickup is available at our store in Escondido,CA with the exception of online-exclusive items. An email will be sent to you when your order is ready to be picked up.
Our store pickup hours are Mon. - Fri.: 10-8pm. We're on the 3rd floor in North County Mall.
DOMESTIC SHIPPING
HOME DECOR
Order total between $0-$50 - $8 SHIPPING
Order total between $50.01-$100 - $12 SHIPPING
Order total between $100.01-$150 - $15 SHIPPING
Order total between $150.01-$200 - $20 SHIPPING
Order total between $200.01-$250 - $25 SHIPPING
Order total between $250.01-$300 - $30 SHIPPING
Order total between $300.01-$399 - $35 SHIPPING
Order total $400 and above - Ships FREE
ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP
Furniture + Art +Rugs + Lights
Order total between $0 - $1,499 - $99 SHIPPING
Order total between $1,500 - $2,499 - $149 SHIPPING
Order total between $2,500 - $4,999 - $199 SHIPPING
Order total $5,000+ - $299 SHIPPING
Optional White Glove Delivery - $149/Additional Fee Per Item
Furniture, rugs, lighting and large format art are not available for store pickup. At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience!
At this time we can only ship online exclusives within the contiguous United States.
ONLINE EXCLUSIVES - NOT AVAILABLE FOR STORE PICKUP
At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
REFUNDS, RETURNS, AND EXCHANGES
We will gladly offer you a replacement or refund on any eligible merchandise within 21 days of receiving the item. To read our full refund policy, please click here.